Garantía postventa | Constructora Carpol Ltda

We take care of your home, even after we hand it over to you.

At Carpol, we understand that a home needs support, trust, and timely attention. That is why we have an after-sales team responsible for handling requests related to finishes, installations, and construction elements within the warranty periods established by Colombian law.

What does the warranty cover?

According to current regulations, the warranty covers:

Structural elements — up to 10 years
Minor finishes and installations — up to 1 year
Plumbing and electrical systems — up to 2 years

Do you need to make a warranty claim?

We offer you a simple, transparent, and guided process. Just fill out the after-sales form and our technical team will evaluate your case.

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What does my home warranty cover?